FREQUENTLY ASKED QUESTIONS

GENERAL

  • What are the clinical services available at the centre?
  • Where is HSMC Abu Dhabi located? How can I get there?
  • Does the Centre accept all nationalities?
  • What languages are spoken at HSMC Abu Dhabi?
What are the clinical services available at the centre?

HSMC currently offers:

  • Anesthesia
  • Cardiology
  • Colorectal
  • Cosmetics & Laser
  • Dentistry
  • Dermatology
  • Diagnostic Imaging
  • Digestive Diseases
  • Headache
  • Ear, Nose and Throat
  • Endocrinology
  • Family Medicine
  • Gastroenterology & Hepatology
  • General Practice
  • General Surgery
  • Gynecology & Obstetrics
  • Mental Health
  • Neurology
  • Ophthalmology
  • Orthopedics & Sports Medicine
  • Pain Management
  • Pediatrics
  • Pelvic Care
  • Physiotherapy & Rehabilitation
  • Plastic & Reconstructive Surgery
  • Podiatry & Foot Care
  • Respiratory & Sleep Medicine
  • Urology & Neurourology
  • Weight Loss
Where is HSMC Abu Dhabi located? How can I get there?

We are situated in the Marina Business Park, next to Marina Mall. Harley Street Medical Centre is easily accessible and can be reached by car, taxi or public transit (bus). For maps, directions and additional transportation details, please visit our How to Get Here page.

Does the Centre accept all nationalities?

HSMC is accessible to all patients – Emirati, expatriate and fly-in international – seeking care in our areas of expertise, regardless of their nationality.

What languages are spoken at HSMC Abu Dhabi?

We have Doctors who speak Arabic, English, French, Hindi, German, Italian, Spanish


APPOINTMENTS

  • How do I request an appointment?
  • When should I arrive for my appointment?
  • What should I bring with me?
  • How can I learn more about my physician?
How do I request an appointment?

Call our contact center at 026133999 or visit: https://www.hsmc.ae/appointments/ to request your appointment.

When should I arrive for my appointment?

We recommend that you arrive at the check-in desk at least 30 minutes before your scheduled appointment time to ensure that there is enough time to check-in and complete all pre-appointment paper work.

What should I bring with me?

Please make sure to bring your Emirates ID (or other government-issued ID) and health insurance card to your appointment.

We also recommend that you bring any medications or medical records (from other facilitates) that are relevant to your current medical condition.

How can I learn more about my physician?

​To learn more about our doctors please visit OUR DOCTORS page.

BILLING & INSURANCE

  • What type(s) of insurance do you accept?
  • My insurance is not currently accepted; can I still visit HSMC?
  • What do I need to know when I leave the Centre?
  • Who do I contact with a complaint or concern?
What type(s) of insurance do you accept?

HSMC currently accepts the following insurance plans:

HSMC Insurance Providers

My insurance is not currently accepted; can I still visit HSMC?

Yes, HSMC accepts patients with out-of-network plans, patients are advised to check directly with their health insurance provider(s) on their eligibility of Reimbursement / GOP.

What do I need to know when I leave the Centre?

Your doctor will issue you a discharge order once you are cleared and deemed fit to leave. The coordinator or your attending nurse will also provide you with additional instructions about your discharge as well as your home care if necessary.

For bills, you or your companion will be asked to visit the billing department to settle any other payments not covered by your insurance

Who do I contact with a complaint or concern?

We understand that sometimes things can be frustrating, especially if you are already suffering from a medical condition. At HSMC, we strive to deliver excellent service to help alleviate what you’re going through. If at times you still feel your needs were not met, please feel free to share with us your feedback/comment through our Feedback Form.


SUSTAINABILITY

  • What environmental and sustainability initiatives is HSMC undertaking?
  • Does HSMC recycle?
What environmental and sustainability initiatives is HSMC undertaking?
Does HSMC recycle?

Opening Hours


Monday – Saturday
7:00 am – 10:00 pm

Sunday
Family Hub(GP)
Physiotherapy
Dental Clinic



Harley Street Abu Dhabi JCI




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