Hospitals commonly have long wait-times and a confusing navigation process that is not patient friendly. Hospitals are typically located in major metropolitan areas and are not widely dispersed and accessible for rural and suburban communities of patients. Receiving an infusion in the hospital will typically take longer than the same infusion in an office-based Infusion Center. As a result, many patients find it difficult to get their infusions in the hospital and value the accessibility of their local office-based Infusion Center.
Receiving IV medication in a hospital is typically and exponentially more expensive than receiving the same medication in an office-based Infusion Center. Hospitals and many other institutional environments have the ability to charge much higher fees for their services even if they are offering the same or lower level of care for infusion patients.
Hospitals are big places with lots of staff moving from room to room and patient to patient. Many infusion patients are diagnosed with autoimmune disorders that commonly make them more susceptible to infections than the general population. We believe that the office-based Infusion Center is a more controlled environment that does not expose patients to the kinds of infectious disease that are present in hospitals and larger facility-based locations.
At a hospital, a patient may have a different nurse for each infusion treatment. Alternatively, office-based Infusion Centers commonly have a smaller more focused staff. Patients have reported developing deep relationships with the staff at their Infusion Centers and a more compassionate patient experience as a result.
Our infusion Center is a 5 chair facility located at the ground floor of the Neurology Institute. Patients with neurological diseases especially multiple sclerosis are admitted for one day to receive their intravenous therapies such as steroids, rituximab, intravenous immunoglobulins (IVIG), natalizumab, alemtuzumab, ocrelizumab, etc. Our experienced specialized nurse and pharmacist provide personalized care and education in a bright welcoming environment.